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Beyond Price: Eroski’s Private Label Growth Strategy (FULL INTERVIEW)
Private label at Eroski’s serves not only as a key sales driver, but also as a reflection of the retailer’s identity, values, and customer proposition. Beatriz Santos, Commercial Director, explains how Eroski combines a strong private-label offering with customer insight, personalized promotions, local engagement, and data-driven decision-making. She also outlines how close supplier partnerships and advanced analytics help shape the retailer’s approach, while pointing to emerging opportunities in pet care, premium indulgence, and innovation-led product development.