Preliminary Programme
Tuesday, 28 October 2025 | |
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12.00 | Check in and lunch |
Navigating the Scandinavian retail - and Private Label market Speaker: Euromonitor | |
Retailers in Denmark: Store tour briefing Speaker: Edgar Elzerman, Retail Consultant | |
Visits to major retailers in Copenhagen | |
18:30 | Networking reception at an exclusive location in Copenhagen |
Wednesday, 29 October 2025 | |
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08.45 | Welcome and introduction |
Accelerating agility: Winning the heart of the ever-changing customer Speaker: Malcom Pinkerton, Global Head of Retail Insights, Kantar | |
Retail case study: Axfood Speaker: Dagab/Axfood | |
Coffee break & networking | |
Changing dynamics of consumer behaviour driving PB share development Speaker: Alexander Bilsing, Partner, Simon-Kucher | |
Supplier case study: Speaker: Jon Heylen, CCO, Agristro, Belgium | |
How to grow customer loyalty and become a 'customer-first' business Speaker: Siro Descrovi, Customer Strategy Manager, Dunhumby | |
Lunch | |
Retail case study: Coop Trading Speaker: Sebastian Pilgaard, Packaging Specialist, Coop Trading | |
Understanding the consumer: Tailoring a customer strategy for your business Speaker: TBC | |
Panel discussion: Increased customer focus becomes conditional Panelists: Karsten Nielsen, Food from Denmark (FFD), Michael Rahbek, Paulig (former Coop Denmark), Mette Rothmann, Nopa Nordic Moderator: Edgar Elzerman, Retail Consultant | |
Wrap-up and afternoon refreshments | |
15:45 | Shuttle to Copenhagen airport |